FAQs

Racegoers can purchase tickets for Racedays via our website before and during each fixture. Ticket sales will remain open on the day of racing depending on availability.

Yes! Ticket prices tend to change the closer you get to a Raceday, so if you book your visit in advance, you can save an average of £5 via our website.

You can purchase as many tickets as you wish! Our online ticket page remains open during each fixture, or alternatively, you can purchase extra tickets at the gate via card payment.

You can either opt to print your ticket, or you can present your e-ticket via a mobile device at the gate.

All our Raceday tickets are sent via email. This includes tickets for restaurant and hospitality bookings. Please note that you will receive your ticket(s) two weeks before the fixture you are due to attend, or if you’ve booked your tickets within two weeks of the fixture, these will be sent immediately. Please note tickets may appear in your junk folder via your email account.

We do not offer an on-the-day ticket collection option unless we request otherwise e.g. personal assistant tickets must be collected at the gate.

Refunds or transfers on tickets and any other purchases will only be available in the case of fixture abandonment or event cancellations.

Please see our terms and conditions of entry for full details.

Depending on availability, you can upgrade your ticket to another enclosure on the day you visit. To arrange and pay for an upgrade, please visit the racecourse office.

A day at the races can be an exciting family outing, so we welcome children of all ages to Hereford Racecourse! Children aged 17 and under will gain free access with a paying adult.

Explore the fixtures and choose the date you'd like to attend.

Using your gift voucher is even easier! Simply select the ticket you'd like to purchase on our website and add this to your basket. At the checkout, enter your unique Gift Voucher code for full or part payment in the 'Add Gift Voucher Code' field. Your ticket(s) will be emailed to you.

To claim your voucher on restaurant or hospitality packages, please call us on 01432 273 560 with your gift voucher to hand. Any balance left will be credited to your account to use at a future event.

Are you a dedicated horse racing fan? Then you may wish to sign up to Rewards4Racing! Known as horse racing’s best loyalty programme, this platform is designed for passionate racegoers, who can collect points each time they shop online with over 4,000 retail partners and earn rewards when placing a bet with our four leading bookmakers - bet365, Betfair, Betfred and Coral. To sign up, visit the Rewards4Racing website and deposit today to collect an extra £20 worth of points.

Seniors aged 60+ and students can all benefit from a £5 discount. This discount is applied against the on-the-day ticket price and is only available on Grandstand tickets. Tickets must be purchased at the gate where proof may be requested.

Blue Light Card holders also enjoy exclusive discounts:

• 50% off mid-week racing at all ARC racecourses.
• 20% off all weekend and bank holiday fixtures across the UK.

Customers of Hereford Racecourse who wish to redeem vouchers from third parties (Buy-a-gift, Red Letter Day etc) must redeem these at least two weeks before the fixture they wish to attend. Please email the voucher code and your details to info@hereford-racecourse.co.uk and the team will complete your booking. Vouchers will not be valid for Fri-Sun fixtures.

Our gates typically open two hours before the first race of the day. Our most up-to-date times are available on our What’s On fixture page.

Races take place at different times throughout the season, so our closing times can vary from day to day. Hereford Racecourse closes shortly after the last race has been run. For the most accurate timings, please check our What’s On fixture page before your visit.

We race between October and April, so we advise visitors to take the weather into account when selecting an outfit for their visit. Please note we do not accept sporting team shirts and discourage ripped jeans. Offensive or inappropriate fancy dress will result in refused entry. More details on what to wear can be found on our Dress Code page.

Our address is:

Roman Road

Hereford

HR4 9QU

Our racecourse can be accessed by car, train and bus. Find out more via our Get Here page. For raceday helicopter bookings, please email info@hereford-racecourse.co.uk

Yes! Coach groups are welcome to Hereford Racecourse. All coaches will be directed on arrival by our on-site stewards to access our coach parking area.

We boast a free parking area on site and our stewards will be able to guide you once you arrive.

Yes! We have a variety of on-site bars and food outlets at Hereford Racecourse, including The Snaffles restaurant, which is a charming spot to enjoy delicious food and drinks whilst watching the racing.

No food or drink (including alcohol) can be brought into the racecourse. There will be a range of bars open selling a variety of drinks on the day.

Barbecues are not allowed at Hereford Racecourse.

We do all we can to make Hereford Racecourse as accessible for all visitors as possible. You can find all details on accessible areas via our Accessibility page.

Yes! At Hereford Racecourse, personal assistants are offered free admission when accompanying a paying guest with accessibility needs. You can find out more on how to claim these tickets via our Accessibility page on our website.

The Tote Betting Shop is located inside the Hummingbird Bar. There are also Bookmakers operating on the front lawns.

No. Please note there are no cash machines at Hereford Racecourse.

No. We run as a cashless site, so all bars and food outlets will only accept card and contactless payments. However, bookmakers and the tote will accept cash payments for bets.

Download your free, digital racecard on the morning of racing here. Printed racecards will be available to pick up at the racecourse.

Guests will have access to a seat with all tickets booked with a reserved seat included, a restaurant package or hospitality option. For other racegoers, there is only a limited amount of seating available across our racecourse. Please note most seating will be located outside.

Chairs are always allowed to be brought into the racecourse if needed for medical reasons. If not needed for medical reasons, chairs are not allowed to be brought in for weekend fixtures and for all other fixtures, we take a practical approach and allow chairs into the racecourse when we’re not at full capacity, which is at the discretion of our on-site safety officer.

We do not accept food, drink, glass bottles or drink glasses to be brought into the racecourse.

Smoking is permitted in the smoking rings across Hereford Racecourse. Please note smoking is not permitted in the grandstands.

You can view your tickets, the racecard for the day and more by downloading the Raceday Ready app here.

Hereford Racecourse does not have an onsite hotel, however we have plenty of accommodation options nearby, which have been collated on our Where to Stay page here.

Yes. The amount of rainfall does impact the safety of races.

The health and safety of all horses and jockeys is our top priority, so if the racing surface is deemed unraceable or we experience extreme weather conditions, a fixture is likely to be abandoned.

If a race is abandoned, please be assured that all customers will be alerted and the information will be available immediately on our website.

Please find all the info on our refund policy via our Terms and Conditions tab.

Guide Dogs of the Blind and other Assistance Dogs are allowed within Hereford Racecourse, however other pets/animals are not permitted. In the interest of animal welfare, we ask for no pets to be left in cars on the grounds.

If you want to snap photos or take any video footage of the racing action, this is allowed as long as it’s for personal and non-commercial use. Please do not take any flash photography near the horses.

During live music and entertainment, the artists' management retain all image rights, and any photographer that is felt to be impeding or contravening these rights without accreditation and prior written consent, will be requested to leave the premises immediately.

You cannot take images for commercial purposes without gaining permission from the racecourse and provision of press accreditation.

Please note that professional filming and photography takes place at Hereford Racecourse for various publications and broadcasting. By entering the racecourse, you automatically accept our terms and conditions of entry, which authorises us with the right to broadcast, publish, licence and use any photographs, film, recordings or images of you without payment or other compensation in any promotional literature produced by Arena Racing Company. Full copies of our Terms & Conditions are available on our website.