Welcoming You Back

Racing
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08 December 2020

Thank you for supporting the return of supporters to Hereford Racecourse this December.

This is currently a Tier 2 location and there will be many new protocols and procedures in place.

We ask everybody to work together along with our staff and stewards to ensure a safe and thoroughly enjoyable event for all.

Before you arrive

Your responsibilities as a spectator, are as follows;

  • If you live in a Tier 3 location you are NOT permitted to travel to Hereford Racecourse. 
  • If you display any Covid 19 symptoms, on the day you are due to attend the racecourse, please email, info@hereford-racecourse.co.uk to receive a full refund. You cannot attend the meeting, neither can any member of your social bubble or household.
  • All guests MUST adhere to the requirements of the racecourse Code Of Conduct and all social distancing protocols
  • Ensure you have completed the test and trace requirements

What should I expect when I arrive at the course?

Spectators are encouraged to use private transport where possible. Face masks will be compulsory (unless medically exempt) throughout the event except whilst eating or drinking. 

Your temperature may be taken with a heat gun upon entry.

Please bring photo ID with you to the entrance as this will verify your ticket purchase.

Transport

You can arrive at the racecourse on foot, by public transport and by car with your own household or support bubble.

Car parking and entrance areas are as follows:

General Public & Annual Members entry. Parking will be in the car park off Holmer Road next to Halo Leisure.  Please have your ticket ready to show as proof of entry.  There will be no access to the main car park off Holmer Road.  Please follow signage and directions from stewards on the day.

Before you set off

  • You will need your e-ticket
  • Photographic ID to gain access with your ticket
  • A face mask 

Face Masks

You will need to wear your facemask at all times within the racecourse, other than when consuming food and beverage at a seated location. 

Dress code

This is an outdoor event with no indoor facilities therefore please dress accordingly and for the weather/time of year.  We strongly recommend wellies, warm coats, hats and scarves! 

Timings

Gates open from 10:10 and the first race is at 12:12.  Please allow extra time for entry as there may be delays for ID and other checks due to Covid-19 Regulations. 

Your Safety

Bag searches at the turnstiles will be in operation. No food or drink can be brought into the racecourse. Please be advised Bags larger than A4 will not be permitted.

Food and Drink

Consumption of Alcohol – A range of alcoholic and non-alcoholic drinks and food can be purchased from our outlets in accordance with the Code Of Conduct. Please note the Hummingbird Bar will not be serving any food and drinks.  The Major Bar will offer a range of alcohol and soft drinks.  Drinks must be consumed when seated. Alcohol can be served without the need to provide a substantial meal or table service, however, moderate consumption levels are advised and at the discretion of the serving personnel. We have taken steps to reduce queues for ordering and ensure social distancing is maintained at all times. 

  • Rule of six applies to all outside areas
  • Card payment only (no cash option)
  • Bars close at the last race

Smoking

If you smoke, please use the designated smoking circles on the lawns. 

Racecards

As a Covid secure venue, we are unable to provide any printed material including racecards. Racecards can be viewed by clicking here

Cashless Venue

The racecourse will operate as a cashless venue, we will not accept cash at any of our bars or payment points. The on-course Bookmakers will be accepting cash. The ATMS’s will not be in operation, so if you wish to place a bet with a bookmaker please bring this with you.

Betting

The BritBet betting shop will operate in the Hummingbird Bar and on course Bookmakers will also be on-site at the front of the Grandstands.  Tote will also be operating on site. 

Bets can be placed via debit card or via mobile, though a cash service with the Tote will be available if needed. You also have the option to bet with the Tote website on your mobile phone.

End of the day

The racecourse respectfully requests you leave the racecourse, and make your way safely directly home and continue to follow Tier 2 guidance including social distancing. 

Click here to see what's on at Hereford Racecourse and book tickets.

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